FAQs

Below are some of the most frequently asked questions about our Virtual Space Explorers Program. If you still have questions regarding the program, please do not hesitate to contact us.

Do you (parent/guardian) need to be present during the zoom sessions?

It is recommended that a parent or guardian is present at the beginning of each session in order to ensure that the participant is able to join the call without any technical issues. Younger participants may also require a parent/guardian to be present at all times in order to provide any help needed with activity instruction or computer work. 

As these daily sessions will be presented on a fully virtual platform, we are working to create a fun and engaging learning space. However, the program is not meant as a form of childcare and parents/guardians should therefore be present in the vicinity during the time of participation to ensure the safety and effective learning environment for all participants. Some additional family-friendly activities may be provided for completion outside of the daily session times that can be enjoyed by the whole family. 

 What software do I need to participate?

The software being used for this program is Zoom. This is a virtual meeting software that allows participants to connect with a webcam and microphone. It is necessary to complete the easy download of this software onto your computer prior to the start of the camp sessions. An introductory guide to the use of Zoom will be attached in your registration email with instruction on downloading and using the program. 

What should I do to prepare for virtual camp?

If you or your child(ren) is/are new to Zoom, it is important to spend 15 minutes prior to the start of the program in order to become familiar with the program and its features. Each participant will be automatically muted for the majority of the lesson time when new material is being taught, but there is an option to virtually raise a hand if there is a question, share screens if there is an issue with an activity, and work with others in small groups for certain activities. A guide to Zoom will be attached in your registration email to help you get started. 

Will there be any one-on-one support?

We want each and every participant to feel safe and comfortable to participate in our program and will do our best to ensure that our teaching methods provide such an environment. As this will be fully delivered online, one-on-one support is not available, so we ask that you provide any concerns or special needs that you may have for your child(ren) upon registration to allow us time to develop the best experience possible for each camper. We will have a chance in each session to work in smaller groups with an instructor to ensure that all campers are heard and have the chance to ask questions. For further assistance or to express any concerns, please email us at spaceexplorers@uwo.ca and we will do our best to offer support.